Frequently Asked Questions
FAQ Categories
-
.xyz Registrations
About .xyz domain registration
2 articles -
Account
Learn about account features and how to change settings
9 articles -
Billing
Billing related questions, including payment methods and processing
4 articles -
Domain Management
Manage domains within your account including domain nameservers and other host records
20 articles -
Domain Renewals
Questions about renewing your domains
5 articles -
Other
Other questions about .xyz
12 articles -
Products/Services
Questions about available products and services
9 articles
Most Popular FAQ Articles
Need help with your domains or account? Open a ticket and we'll look into your case right away!
gen.xyz support hours are Monday through Friday, – Pacific Time.
Please expect a response to your ticket within 48 hours.
Weebly Website Builder: Which Weebly website builder is right for me?
FreeStarter ProBusiness Includes:3 Pages500mb storageFree hosting Includes Free Plan features PLUS:10 Pages10 e-commerce productsSSL securityRemove Weebly... Read more
What are premium domains?
Premium domains are popular search terms, industry-specific keywords, as well as 1 and 2 character domains. Due to their value and scarcity, they’re considered... Read more
How can I use my .xyz domain?
You can do anything your heart desires with a .xyz domain. Whether it’s to start your online presence, grow your business, promote your product, or create fun and catchy... Read more
Why was my order marked as fraudulent?
Our security team is dedicated to stopping fraudsters and malicious registration attempts. As a result, we also have fraud detection software to help with this process.... Read more
What is .xyz domain pricing?
Each .xyz domain is $10.00 USD per year. You can visit the Pricing page for more details. Read more