Support Tickets

Open New Ticket

Need help? Please visit our FAQ section to see answers to some of the most commonly asked questions. If you can't find your answer, you can open a ticket by selecting the appropriate department below.

Anti-Abuse – Report instances of domain abuse

Support – Domain registration, transfer, and product registration inquiries

Billing – Billing related inquiries

Misc – All other inquiries

gen.xyz support hours are Monday through Friday, Pacific Time.
Please expect a response to your ticket within 48 hours.