Privacy Policy


Gen.xyz respects your privacy. We have created this privacy statement in order to demonstrate our commitment to you, our customer. This privacy statement discloses the privacy practices for this website, http://gen.xyz (the “Website”, “Us”, “Our”). By using the Website you agree to the privacy practices disclosed below.

Privacy Practices

  • We do not give third parties access to your personal information other than as outlined in this privacy policy.
  • If we determine that any account with us is being used for the purpose of sending spam or engaging in malicious activities, we will take action to shut it down as soon as possible.

We will never give any information about you to others without your express permission. Our site uses forms in which you give us contact information (like your name, address, phone number, and email address) so you can create an account, place orders, request information, etc. We may share specific information with business partners or contractors when the information is needed to fulfill your request for a product or service. We also use your contact information when it will be important for us to contact you regarding functionality changes to our products, our website, new services and special offers we think you’ll find valuable, and provide customer service.

We use information gathered about you from our site statistics via log files provided by third party tracking partners (for example your IP address) to help diagnose problems with our server, and to administer our website. We also gather broad demographic information from this data to help us improve our site and your experience. This information collection is not linked to any personally identifiable information. Our site uses cookies to keep track of your session information and to provide you with customized information. We do link the information we store in cookies to personally identifiable information you submit while on our site.

We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided by your internet browser (ex: Mozilla Firefox or Internet Explorer).

We also may use cookies to store your username if you request to remember your username during login. That information will be used to pre-fill the login form at a later time. If you are referred to our website through an ad or a partner, we will store the referral information in the cookies.

We, our affiliate(s) and/or third parties may also promote product and service offerings to you via email, sms-text message, or telephone. You may receive emails, sms-text messages, or telephone contacts for as long as you wish to continue to receive such contacts. You can be removed from our contact lists at any time with no questions asked. To remove your information from our database to not receive future marketing communications contact us at supportteam@gen.xyz.

In order to use this website, a user may first have to complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

In addition to using cookies and related technologies as described above, we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place cookies and otherwise track user behavior.

We use Google Analytics’ 3rd-party audience data such as age, gender and interests to better understanding the behavior of our customers and work with companies that collect information about your online activities to provide advertising targeted to suit your interests and preferences. For example, you may see certain ads on this website or other websites because we contract with Google and other similar companies to target our ads based on information we or they have collected, including information that was collected through automated means (such as cookies and web beacons). These companies also use automated technologies to collect information when you click on our ads, which helps track and manage the effectiveness of our marketing efforts.

You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by editing your Google Display Network ads’ preferences at http://www.google.com/ads/preferences/. For further information regarding the privacy practices of our advertisement provider, please visit http://www.google.com/privacypolicy.html.