Frequently Asked Questions

FAQ Categories

  • .xyz Registrations

    About .xyz domain registration
    2 articles

  • Account

    Learn about account features and how to change settings
    9 articles

  • Billing

    Billing related questions, including payment methods and processing
    4 articles

  • Domain Management

    Manage domains within your account including domain nameservers and other host records
    13 articles

  • Domain Renewals

    Questions about renewing your domains
    5 articles

  • Other

    Other questions about gen.xyz
    12 articles

  • Products/Services

    Questions about available products and services
    5 articles

Most Popular FAQ Articles

Need help with your domains or account? Open a ticket and we'll look into your case right away!

gen.xyz support hours are Monday through Friday, Pacific Time.
Please expect a response to your ticket within 48 hours.