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Need help? Please visit our FAQ section to see answers to some of the most commonly asked questions. If you can't find your answer, you can open a ticket by selecting the appropriate department below.
Anti-Abuse – Report instances of domain abuse
Support – Domain registration, transfer, and product registration inquiries
Billing – Billing related inquiries
Misc – All other inquiries
Sponsorships – Requests for Hackathons and other Website Related Programs
gen.xyz support hours are Monday through Friday, – Pacific Time.
Please expect a response to your ticket within 48 hours.