Frequently Asked Questions
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FAQ Articles
Can I get a refund?
We do not issue refunds as stated in our Domain Registration Terms & Conditions Once you purchase a domain name, a hosting account or any product from our website, it... Read more
I don't have a credit card or PayPal account. Do you offer any other payment options?
For orders under $1,000 we only offer credit card or PayPal as a payment option. For orders over $1,000 we may offer wire or ACH payment options. You may open a... Read more
I received a notification that my invoice is unpaid. How can I pay it?
To submit a payment please do the following: In the top navigation bar go to My Account -> Manage Under the "Your Domains" section click "View Invoices" Click "Pay... Read more
Why was my credit card payment declined or not processed?
Your credit card payment may have been declined for a number of reasons. A few include: You've reached your credit limit for the day Our fraud detection system... Read more