Frequently Asked Questions

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How to verify domain contact information

Mandated by ICANN, all new domain registrations are subject to email address verification. Please verify your contact information by clicking the link in a separate email from whois[at] with the subject line starting with “E-mail address verification initiated.”

Please check your SPAM folder as well in case the verification email landed there.

Customers can typically expect to receive this email within 1 week after the domain has been activated.

You can send or re-send the email to yourself using the "Resend verification email" link prominently displayed in your account. 

Make sure to verify your info within 15 days of receiving the email. Otherwise, your domains will be temporarily suspended - outside of our control.

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