Frequently Asked Questions
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Are there restrictions for .xyz domain registration?
You can’t register domains beyond the character limit, with symbols like !, @, $, %, &, or domains with emojis. Here’s what you can do: Your domain name can... Read more
Can I transfer my domain to another registrar?
We're sad to see you go! If you'd like to transfer your domain to another registrar, you must first wait 60 days from the registration date.This is a rule mandated by... Read more
How can I use my .xyz domain?
You can do anything your heart desires with a .xyz domain. Whether it’s to start your online presence, grow your business, promote your product, or create fun and catchy... Read more
How to verify domain contact information
Mandated by ICANN, all new domain registrations are subject to email address verification. Please verify your contact information by clicking the link in a separate email... Read more
I'm getting emails immediately after I change my domain’s contact details asking me to verify my email address. Why?
Any time you change your contact details for one of your domains, a series of approval and confirmation emails will be sent out to verify the changes.The parties involved... Read more
I'm getting emails immediately after my registration asking me to verify my email address. Why?
As a new mandate by ICANN, all new domain registrations are subject to email address verification. Please verify your contact information by clicking the link in a separate... Read more
The domain that I wanted to register wasn't available. How can I get it?
We do realize that there may be cases where a domain name that you wish to register isn't available. This is typically because another GenXYZer snatched it up before you.... Read more
What is .xyz domain pricing?
Each .xyz domain is $10.00 USD per year. You can visit the Pricing page for more details. Read more
What is .xyz?
.xyz is a new domain extension that launched in June 2014, and has quickly become the largest and most popular new global extension. As of May 2015, there are over 915,000... Read more
What is Gen.xyz?
Generation.XYZ LLC offers a variety of services in the top-level domain space.As an example of these services, you can look at everything we have done to promote .xyz on... Read more
What is ICANN?
ICANN, or the Internet Corporation for Assigned Names and Numbers, is a nonprofit organization that ensures the continued operation of the internet by coordinating and... Read more
What is ICANN’s new domain transfer policy?
You may be familiar with waiting 60 days after registering a domain in order to transfer it. To protect you from fraud and domain hijacking, the new policy also requires... Read more
All domain registrations under the sun are required to have the registrant’s contact information, including their name, physical address, email address, and phone number,... Read more